Wood County is an Equal Opportunity Employer (M/F/D/V).

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Mental Health Case Manager (CCS Program)
Location:River Block Building - WR
FT/PT:Full-time 38.75hrs/week - WRS Eligible
Deadline to apply:02/23/2026
Hiring Range:$62,344.20 to $70,504.85 / annually
  
Job Responsibilities:
Wage as of 7/1/26: $63,593.40 to $71,915.35/annually

Actual Title: Comprehensive Community Service (CCS) Case Manager

WHO WE ARE:

The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments.

WHAT WE OFFER:

In addition to who we are, Wood County team members are offered competitive salaries, flexible schedules, and excellent benefits, including:

*Health Insurance - we offer low premiums and low deductibles, with excellent coverage!
*Dental Insurance
*Vision Insurance
*Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.!
*457 deferred compensation plan
*Vacation and Sick Time - Start accruing for both on your first day!
*10 Paid Holidays
*Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
*Life Insurance
*Short and Long-Term Disability
*Wellness Incentive Plan
*Public Student Loan Forgiveness (PSLF) program

GENERAL FUNCTION
Join our dedicated team in making a real difference in the lives of individuals across the lifespan in Wood County. As a Service Facilitator, you'll play a key role in supporting people living with mental health and/or substance use challenges on their journey to recovery and independence. You'll provide personalized services that include education, advocacy, and ongoing support- tailored to each individual’s unique needs and goals. This role focuses on empowering individuals to live independently, access essential resources, and thrive within their communities. If you're passionate about recovery focused care and want to be part of a compassionate, client centered team, we encourage you to apply.

What You’ll Do in This Role:
1. Empower Individuals on Their Recovery Journey
Deliver personalized, recovery-oriented case management services to children and adults experiencing mental health and/or substance use challenges. Collaborate closely with individuals and their recovery teams to assess needs, build integrated service plans, and provide ongoing support. Use a strengths-based approach to foster hope, independence, and empowerment; both one-on-one and in group settings.
2. Ensure Quality and Compliance
Complete essential documentation in line with DHS 36 and Medical Assistance guidelines, including assessments, treatment plans, progress notes, and eligibility screenings. You’ll also review service provider documentation and invoices to ensure accurate billing and compliance.
3. Be a Valued Team Member
Work as part of a dynamic multi-disciplinary team. Participate in recovery team meetings and contribute to holistic, person-centered care for consumers enrolled in CCS (Comprehensive Community Services).
4. Facilitate Real-Life Skill Building
Lead and support psychosocial rehabilitation activities, including daily living and community living skills, recreational and educational groups; all designed to help individuals thrive in real-world settings using community-based resources.
5. Promote a Safe and Supportive Environment
Prioritize safety in all aspects of your work by following county safety policies and performing duties in a manner that protects yourself, your team, and the individuals you serve.
6. Lead with Respect and Integrity
Represent Wood County’s Core Values through respectful, ethical, and professional interactions. Always serving with compassion and a commitment to excellence, in alignment with the Wood County Code of Conduct.

Additional Opportunities to Grow and Make a Difference:
1. Be a Resource for Your Community
Share valuable information and referrals with individuals and the broader community to help connect people with the services and support they need.
2. Invest in Your Professional Growth
Take part in ongoing learning through conferences, workshops, and in-service training. We support your development and encourage you to stay current on best practices in mental health and recovery services.
3. Promote Awareness and Reduce Stigma
Collaborate with local service agencies and community organizations to provide education and raise awareness about mental health and substance use. Help reduce stigma and promote recovery-focused, inclusive approaches that support individuals in leading full, integrated lives in the community.
4. Collaborate with Leadership
Support program initiatives and team goals by assisting with projects and tasks as directed by the CCS Program Manager.
5. Contribute Where Needed
Step in and support your team with other duties as needed. Every role matters, and your flexibility and teamwork help ensure individuals receive consistent, high-quality care.
Job Qualifications:
What We’re Looking For:
We’re seeking compassionate, driven individuals with a Bachelor’s degree in a Human Services related field such as Social Work, Psychology, Sociology, or Vocational Rehabilitation. If you're passionate about supporting individuals living with mental health and substance use challenges, this is a meaningful opportunity to make a real impact.

While not required, two years of experience working with individuals with serious mental illness and substance use disorders is highly valued. Familiarity with recovery-based principles and person-centered services is a plus.

Success in this role requires strong interpersonal, time management, and communication skills both written and verbal. You’ll need the ability to work independently, manage multiple priorities, and build trusting relationships with a diverse group of individuals and community partners.

The role involves travel to community-based sites, so a valid driver’s license and access to a reliable, insured vehicle(or other dependable transportation) is required.